At-A-Glance
Thursday October 8, 2009
9:00 am – 6:00 pm Registration/Information Desk Open
9:00 am – 12:00 noon Exhibitor Set Up
1:00 pm – 6:00 pm Exhibits Open
1:00 pm – 4:15 pm Optional – Tabletop Forums (details on separate tab)
1:00 pm – 1:30 pm Session 1
1:30 pm – 2:00 pm Session 2
2:00 pm – 2:30 pm Session 3
2:30 pm – 2:45 pm BREAK
2:45 pm – 3:15 pm Session 4
3:15 pm – 3:45 pm Session 5
3:45 pm – 4:15 pm Session 6
3:00 pm – 6:00 pm Tuxedo Room Open – on site fittings for pre-ordered tuxedos
7:30 pm – 10:30 pm Opening Night Cocktail Reception
Friday October 9, 2009
9:00 am General Session Begins
10:00 am – 10:15 am MORNING BREAK
10:15 am General Session Continues
Keynote Speaker – T. Scott Gross
12:00 pm – 1:30 pm National Forwarding Recognition Luncheon
1:45 pm – 2:45 pm General Session Continues
Lt. Col. Daniel Bradley, Deputy Chief of Staff
Passenger & Personal Property, Military Surface Deployment & Distribution Command
2:45 pm – 3:00 pm AFTERNOON BREAK
3:00 pm – 4:30 pm General Session Continues
Providing Exceptional Customer Service
T. Scott Gross
Connecting the Message – NVL/NFC Staff
6:00 pm – 8:30 pm Friday Night Live! Hosted by Vanliner
A Private Concert by “American English”
Dinner and Entertainment with time to spare…
Saturday October 10, 2009
8:00 am – 12:00 pm Registration/Information Desk and Exhibits Open
10:30 am – 10:45 am MORNING BREAK
10:45 am – 12:15 pm Keynote Speaker – Steve Gilliland
12:15 pm – 1:00 pm Lunch with the Exhibitors
1:00 pm – 3:00 pm Afternoon Educational Breakout Sessions
1:00 pm – 1:50 pm NA Sales
2:00 pm – 2:50 pm COD Sales
1:00 pm – 1:50 pm International Sales
2:00 pm – 2:50 pm Selling to Internet Customers
1:00 pm – 3:00 pm National Fowarding Seminars, including DP3 Overview, Customer Service and Move Management, Claims, Paperwork, 400NG and Billing
3:00 pm – 5:00 pm Exhibit Breakdown
6:00 pm – 7:00 pm Cocktail Reception
7:00 pm Gala Awards Banquet
Dinner, Agent Recognition and Dancing
As of 9/22/09 – Schedule Subject to Change
